Last week I paid a trip to my local hardware store in the Mission area of San Francisco. It’s crammed tight full of all the trinkets you need to aid you on the path to home improvement. Lo and behold, an amiable young Latino assistant guided me straight to the pump adapter I needed. Purchase [...]

Looking over past blog posts, I’ve noticed that I do have a penchant for hyperbole. However, if you have a little over six minutes of your time to spare and want tips on running social media programs for a large brand, then don your headphones and listen to this short video from Richard recorded at [...]

Do we need to be taught how to share our personal feelings with friends and followers on Facebook/Twitter? Apparently USA Today thinks so. On one level this seems somewhat strange: it’s like being ‘taught’ how to write a personal diary by an over-pedantic English teacher (use “you are” rather than “you’re”). On the other hand, [...]