A cautionary tale stuck out this week – one that warned against posting negative comments on social networks that even tangentially relate to your job. James Andrews, a VP at a PR agency visited a client in Memphis and posted a derogatory Tweet about the town. The client found out and all hell broke lose.
As new technologies continue to redefine the role of corporate communications, PR specialists may find themselves becoming important educators for others around the organization. Whether it be conversing on corporate blogs, Twitter, LinkedIn, Facebook or any one of the growing legion of social networks, employees can have a significant effect on the value of the brand they represent and need to understand how to ensure their communication is beneficial.
Twitter is growing in prominence this year, and we’re seeing more and more advice on how to make the most of this medium.
To what degree has traditional media embraced blogging?
Looking primarily at sports journalism, Benkoo offers a potted history of blogging and the wary eye traditional media has cast on this new upstart medium. Seems odd looking back on this now given the great many journalist blogs that exist out there.
Corporate blogs: can you spot the difference between personal posts and corporate posts
As more and more companies start using their blogs for official communications, it can be difficult to spot which posts are the official company line, and which are personal opinions of employees. At some point large corporate blog networks may be forced to take the same segmented approach used in the newspaper business: separating opinion from ‘hard news’. The difference here may be that the opinion takes the prime spot.
Top Delicious articles on blogging and online writing
He Blogs, She Blogs compiles a list of their top bookmarks, including tips on gaining RSS subscriptions and this excellent lighthearted look at writing for Twitter.
Beware of the false sense of obscurity: posting on social media sites
Scout Blogging picks up on a negative client-related tweet from a PR agency VP and offers caution about posting negative comments on social networks: you never know who is listening.
The 3 Stages of Twitter Acceptance
A short post, but in my humble experience this is right on. At first you really can’t see the point, but once you go full circle and get sucked in, that’s it.
IBM on Twitter: build relationships and share knowledge in and outside the enterprise
Interesting take on a Twitter corporate strategy:
“While the company never embarked on an official Twitter strategy, the result is consistent with IBM’s long term strategy for social media: to take a smaller centralized corporate presence in lieu of enabling all employees to engage on their own as part of their jobs in the platforms of their choice.”
Pushing out blog posts across social media – the Duct Tape Marketing approach
If you run a corporate blog, there are some great examples here of how you can automatically distribute your content across different networks (Twitter, Facebook, Delicious, Stumble). I should point out that to compile this weekly digest, I use the Delicious bookmarking tool. The Delicious feed is picked up by Friendfeed, which drops all the content into Twitter. It sounds more complicated than it is, and now it is set up, it’s a real time-saver.
See the effect of your corporate blogging/social media efforts
Spy aggregates content from a number of social media sources into one ever-growing stream. But beware, if you pick the right topic, the constantly updating stream can be riveting.
Need to redesign your blog? Check out these tips from ProBlogger
Using the digital Photography School site as an example, ProBlogger go through the stages involved in redesigning the site, including 7-10 days of WordPress development (which seems a little on the high side).
Corporate blogging and the Gartner Hype Cycle
Webworx Factory cites that according to the Gartner Hype Cycle, corporate blogging was in the trough of disillusionment during 2008. Slope of enlightenment is the next step. Will we see this in 2009?