So, looks like I managed to bookend social media week in San Francisco catching the PeopleBrowsr event on the first day, and today, one of the final sessions with headliner Shel Israel. I’m sure there’s no need for introduction, but just in case. An interesting takeaway for me was Shel’s statement that ‘social media is [...]

In a panel discussion today on social listening at the swanky new SF PeopleBrowsr office, the interest graph formed the basis of a lot of the discussion. I guess I’m out of touch with social media monitoring as this concept was new to me. First we had the social graph, of which I’m aware: a [...]

2011 is quite a year for IBM. It marks its one hundredth year as company; as a brand. What does this mean to me. Partly a reflection on what a brand means. Especially as I’m one of the newer entrants and wasn’t around when Big Blue was busy innovating punch card systems, typewriters, mainframes and [...]

The canonical view in corporate marketing is that you start high level at strategy and then work your way down onto tactics and execution. There are domains where this approach can rapidly desintigrate. Like social media. For years I preached the message so eloquently spelled out by Forrester’s Josh Bernoff in Groundswell: work out a [...]

Early birds catch the blogworms. Or so suggests research by blogging metrics maniac Dan Zarrella. You have the best chance of getting eyeballs to your posts if you get that content out before 10am US Eastern time. In a recent webinar hosted by Hubspot, Dan unleashed a torrent of findings from his surveys and research [...]

Or at the very least it needs to adapt or it’s going to die. Given that an open rate of 20% is considered an industry high (more data from MailChimp, in case you were in any doubt), 80% of the emailed population don’t get around to open these sterling email missives. Now let’s be conservative [...]

As always, some thought-provoking research is coming out of the Altimeter group around the maturing (and increasingly frustrating) role of the social media strategist. At the crux of Jeremiah Owyang’s report is the notion that the growing challenges of the social media strategist role could push him/her into a reactive corner, just responding to the [...]

I’ve recently been turned on to the Rebooting the News podcast hosted by web/media luminaries Dave Winer and Jay Rosen. Their experience is manifest in the low key, dare I say low-fi, approach to podcasting. If you’re looking for scripted professionalism, you’ll have to look elsewhere. This is the rumpled jacket Columbo of broadcasting. What [...]