Blog Archives

What exactly is going on in enterprise mobility right now?

That’s a question I’m hoping to have answered at IBM Impact which kicks off today. There’ll be some smart folks around who have been chipping away at the mobile coalface, meeting customers and designing solutions, well-placed to describe what’s happening

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Posted in mobile

Our journeys part

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Earlier this week my world shuddered with the passing of my daughter Micaela. Today we gathered as a community to bid her farewell and celebrate her l life. I had the opportunity to share what Micaela meant to us in

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Posted in personal

SJSU sees strong results from bringing MOOCs into the classroom

San Jose State University (SJSU) this week announced that it will become a hub in Cal State system for introduction of third-party online education (often referred to as Massive Open Online Courses or MOOCs) into existing courses. This follows the

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Posted in online-education

The roots of social business (short animated presentation)

How do social networks effect the way in which we conduct business? I’ve had the opportunity to discuss this question with industry experts, academics and (thankfully) students over the last year or so. I’ve boiled the results down into this

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Posted in business, collaborative-software, social-analytics, social-business, social-business-framework, social-business-metrics, social-media-analytics

If your influencer programs aren’t targeting academics, you’re missing an opportunity

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I found myself going in search of Edelman data I’d heard about some months back that I thought could be useful in building up a case for our customer advocacy program. I was surprised what I dug up. Numbers that

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Posted in education

From content to service: the role of social analytics

I recently had the opportunity to record a presentation Graham Mackintosh, an IBM social analytics expert, gave to business students at the end of last year. One of the points that really resonated was the idea that web publishers can

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Posted in Social Media, social-analytics

Fabian Divito on the impact of becoming a social business

The real value in social is in connecting it to business processes. So said Fabian Divito, an IBM Collaboration and Portal Specialist, speaking at the Social Business Symposium held at San Jose State University late last year. In the past

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Posted in social business

Luis Suarez’s top tips for getting started with social networking

If you are just getting started on the exploration of how social networking tools can help you do your job better, what should you do? This is the question posed to Luis Suarez, Social Business Enablement lead and long-time social

Posted in elsua, social business