The power of social analytics: an example from IBM and Twitter

Wondering exactly what social analytics can do for you? Check out this example based on the partnership between IBM and Twitter:

A tweet on a single bike doesn’t tell you much… but look at tweets from all cyclists and you can decide what kind of bike to build, where it should be sold and who is your target market.

Now, obviously this has an inherent bias towards those who use Twitter (not a massive chunk of the population), but what a contrast to the days of yore where only the biggest organizations would have access to market research, which could take years to complete.

More on the IBM partnership with Twitter

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